Frequently Asked Questions

The Frequently Asked Questions offers you support to know more about Trivzia and how you can participate in the game.

  • What is Trivzia?

    Trivzia is Pakistan’s first live mobile game show App in which you can win real cash prizes daily. Trivzia is redefining mobile experience and piercing the monotony of social feeds. The app offers a couple things most phone games don’t: real money for a prize and a live game-show host, making it feel like a live TV show.
    It's an epic multiplayer quiz game show app that you can play live everyday as a live contestant. Our acclaimed hosts will ask you interesting questions and you may win real money for right answers. It’s that simple and exciting.

  • What is the cost of playing it?

    It does not cost you anything and it is absolutely free on the App Store (for iPhone) and Google Play Store (for Android).

  • How to play it?

    • Download Trivzia Application through Apple Store or Google Play Store on your mobile device.
    • Open the Trivzia Application to sign up for a Trivzia Account.
    • Enter your valid phone number and verify with a code sent to your mobile through SMS.
    • Or login to your existing Account, if you already have a Trivzia Account.
    • We will send you a notification when the live game show begins.
    • Click “Join the game” and then you will automatically join other players while Trivzia is live.
    • You have to answer each question within 10 seconds. The right answer will move you to the next round but wrong answer will make u eliminated for the remaining game, however, you can still watch whole game till end.
    • Please play at least one Trivzia live game show Contest to completion.
    • Prize money shall be delivered through EasyPaisa or JazzCash or Bank A/C Number.
    • EasyPaisa and JazzCash are being used only as a medium of transferring money from one place to another, hence, they are not responsible for any scams or fraudulent transactions.

  • Am I winning real money?

    Yes, you are winning real money.

  • How to withdraw my winnings?

    You can withdraw your winnings only when your balance reaches the minimum withdrawal limit (Rs. 500/-). To withdraw your prize money, please go to our menu of the App and click "Cash Out" or inbox us on our official Trivzia facebook page. We require 24-48 hours to update your balances and payouts.

  • Why my phone number is requried to sign up?

    “To verify and protect accounts”, we require your phone number so that your accounts are safe.

  • Where does the money come from?

    The prizes are sponsored by NoveltySoft

  • What is my referral code?

    Your username is your referral code. Invite your friends and you will receive an Extra Life each time when your friends will sign up and play their first game with your referral code.

  • What if I do not receive an Extra Life when my friend joined using my referral code?

    You will receive your Extra Life only when your friend sign up with your referral code and play their first game. Please confirm with your friends that they have used your referral code with correct spelling. The Extra Life will be given only on playing first game and not thereafter. If your friend forgets to sign up with your referral code, then they can add it in Settings.

  • How can I add a referral code after signing up?

    If you forgot to use a referral code you can add it on your home profile page Settings by hitting your profile picture. A referral code can only be applied for once.

  • What if I want to change my username?

    Once username is setup, there is no way to change it from the app. The request needs to be emailed to support@trivzia.com and they may take some time for changes.

  • What if I am not able to download Trivzia from the Play Store?

    Trivzia is compatible with Android Operating System 5.1 and latest. Make sure your Android’s OS is compatible with our requirements.

  • What if I like to send feedback or suggest a feature?

    We will be glad to hear from you via info@trivzia.com or send message through Trivzia facebook page

  • What if I have media inquiries both print and electronic?

    Please contact to info@trivzia.com for more details. .

  • What if I want to be a part of Trivzia team ?

    Please email us info@trivzia.com to be the part of our team as we always looking forward to grow our team.

  • What if I want to submit questions to be used in games?

    You are more than welcome to submit your question ideas as we will consider every submission. Please send all your questions to submit@trivzia.com or send message through Trivzia facebook page

  • What if I have partnership inquiries?

    Please reach us out to partner@trivzia.com.

  • What if I want to complaint about copyright, impersonation, trademark, or other Terms of Service issues?

    Please review our Terms of Service for complete guidance.

  • What if I want to know more about Trivzia’s Terms of Service?

    Please read our Terms of Service and the Rules for more detail.

  • What if I Have other issues?

    Please contact support@trivzia.com for issues not addressed here.